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Summary: La discusión tiene como tema principal la falta de acceso, iniciada por celticmusicman. tressygirl responde, pero sin proporcionar detalles adicionales. Finalmente, celticmusicman vuelve a intervenir sin añadir nueva información. No se especifican ni circunstancias ni soluciones en este intercambio.
I go on my account, it says technical issues, I then see something come up regarding no token( whatever that is ), when I scroll around I get a prompt for password, put it in and then I am asked for a code that will be sent via email, I do not get any code and cannot then progress !! ... 5 days of this so far, I have made contact with ebay and received an email, nothing about faults etc', just thanking me for 21 years loyalty, email ends, I will help.. that was 3 days ago= nothing.. I have had to open a Amazon account to purchase items... everything about Ebay is robotic and frustrating to me as I am elderly .. I cannot even close my account, which is what I would do. I don't know what is going on !!!
tressygirl
Mentor2 months agoWould help us to know which device and browser you are using.
We're getting reports there is an issue with Safari, and apps forever glitchy, do need constant updates. If using have you done this? Some found uninstalling and reinstalling the app has helped.
Or, if you can switch a laptop / PC with Chrome that seems to be the best combo with eBay.
@celticmusicman
celticmusicman
OP2 months agoI went into apps, pressed download, it came up as my own, ( I hadn't uninstall) but strange enough I then tried password, a security code then came through by txt, ( which had not done for 5 days), and I fed in the code and presto !! my account opened up !!! thank you for your help and suggestions...