New item faulty after couple of months | Member To Member Support

good_stuff_1001 · 2025-12-15T16:32:02.309000Z

I require help/advice with this recently purchased item.This new item became faulty after couple of months and the seller, initially accepted an agreement to a refund, but has since became evasive with the refund and now is just ignoring all my messages.The seller is: "Registered as a business seller".Now 6 months have passed and I am still no further forward.How do I obtain this business information, address etc to send legal letters as at the moment I do not see them?When I now view the item it says this: "This listing has been removed for a policy violation".Any help is appreciated.Thank you.

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New item faulty after couple of months | Member To Member Support | eBay UK