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Neutral feed back .....despite loving item ......as feet swelled in the heat ??
This is feed back i received ?? and ebay wont remove ???????????
Love the shoe was in good condition, but unfortunately was too tight even though am a size 38, but am thinking it because in summer feet expand
9 comments
john1297576
Mentor11 months agoIt is a bit much blaming you for the weather!
A polite message might get a revision, but some people have no idea how silly they look.
As tressygirl says any member reading this comment would not take any notice, but suggest you add to blocked bidders list as you can do without this sort of buyer.
memza26
OP11 months agoI know ...i'm so mad ....really take pride in 100% positive fb ....i have asked buyer to review ?
memza26
OP4 months agoThank you
really pride myself on being a good honest seller & maintaining 100%
lost for words bloody stupid comment ...
I did request review of feedback ...but just got ignored
Thanks i will block for future sales , thanks i did 'ent think to do that
john1297576
Mentor4 months agoYou still have 100%, and neutral will soon be off bottom of the page.
Did you send a message with the request for feedback revision, tactfully explaining that the shoes were the right size and that weather is beyond your control. At least no return case opened!
memza26
OP4 months agotressygirl
Mentor4 months agoShe is definitely one for your blocked buyers list!
Have you blocked her? If not, add her ID asap here!....
https://www.ebay.co.uk/bmgt/BuyerBlock?
@memza26
tressygirl
Mentor11 months agoUnfortunately, some buyers do use the feedback system as a messaging board, this could easily have been sent to you via a message.
All you can do, is to send the buyer a polite message, and I know a lot of this may be through gritted teeth, but to apologise the shoes feel tight, but they are the correct size and yes, the recent amazing hot weather would definitely affect the feel of the correctly sized shoe, as feet do swell in hot weather!
Ask them would they kindly accept a feedback revision to complete, as they can appreciate you have sold a correct sized shoe.
If they don't accept and change the feedback, at least it's a neutral and does not affect your seller performance or feedback % score. I would be wary in leaving any follow up feedback but if you do, be aware others reading this shows the kind of seller you are and how you accept these unwarranted bad feedbacks.
I think anyone reading that feedback will see the silliness there, and it certainly would not put me off from buying from you !
@memza26
memza26
OP11 months agothank you for that
jckl1957
·11 months agoThere is nothing in the feedback that would make Ebay remove it. It reflects the buyer's experience and opinion.