Negative feedback left incorrectly, ebay won't remove it | Member To Member Support

effortless24 · 2025-10-29T15:12:59.874000Z

seller bought item i gave full refund as realised the description was wrong (and then they would have received an item not as described) They left negative feedback saying i gave no reason for refund. I sent them a screen shot of the message i sent them accompanying the refund. Buyer refuses to remove negative feedback anyway. Dear reader - the only reason given for negative feedback was 'no message'. But i sent one as detailed above. So the only reason given for leaving negative feedback is null and void. does not apply. is irrelevant. There is no grey area. there is no opinions. it is black and white. the reason negative feedback was left can be shown not to be true. Yet im stuck with negative feedback. Solution? (other than literacy screening for buyers)

Discussions

Negative feedback left incorrectly, ebay won't remove it | Member To Member Support | eBay UK