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Negative feedback because of eBay Global Shipping Service
Hello,
I have recently received negative feedback for a lost package sent using the eBay global shipping service. i do not think the feedback should show on my account as it was not directly my choice of courier. Anything i can do about this?
Many thanks, Zak
2 comments
*vyolla*
Mentor3 weeks agoYou'll need to contact eBay and possibly remind them of the Global Shipping Policy as regards feedback, which states:
Your buyers will be able to leave you feedback for transactions involving Global Shipping Programme items. However, eBay will remove neutral or negative feedback associated with Global Shipping Programme transactions in some circumstances.
john1297576
Mentor3 weeks ago · EditedYou can appeal to ebay, or try explaining not your fault to buyer and send a Feedback Revision request.