It's not easy and you need time and persistence, at this time of the evening you may reach the Philippine call centre. If you can wait until 8 a.m. tomorrow morning there's more chance of Dublin answering.
Or, come back here explain the issue you've encountered, there are many very experienced members here happy to help you.
If you still wish to, and I do strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' .
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
Automated agents will be available on chat outside of the above hours.
It's not easy to get through to CS, you just have to have perseverance! Instead of a quick option, 'Contact Us' which put you direct to a CS agent, you have to scroll past ' How Can We Help you today, to the very bottom and click on the Contact Us below Need More Help?
That takes you to an annoying AI bot but if you persevere keep asking questions it cannot answer and Insist on an agent, they do finally put you through and say .... waiting time ** minutes!
eBay have removed out direct link to callback. Now you have to click on the help link at the top of any page. Select any topic then scroll down to Contact Us and get to automated assistant. Put in the question box Can I speak to an agent and repeat until it passes you to a real person.
tressygirl
Mentor7 months agoIt's not easy and you need time and persistence, at this time of the evening you may reach the Philippine call centre. If you can wait until 8 a.m. tomorrow morning there's more chance of Dublin answering.
Or, come back here explain the issue you've encountered, there are many very experienced members here happy to help you.
If you still wish to, and I do strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' .
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
It's not easy to get through to CS, you just have to have perseverance! Instead of a quick option, 'Contact Us' which put you direct to a CS agent, you have to scroll past ' How Can We Help you today, to the very bottom and click on the Contact Us below Need More Help?
That takes you to an annoying AI bot but if you persevere keep asking questions it cannot answer and Insist on an agent, they do finally put you through and say .... waiting time ** minutes!
@wills120187
**peaseblossom**
Mentor7 months agoeBay have removed out direct link to callback. Now you have to click on the help link at the top of any page. Select any topic then scroll down to Contact Us and get to automated assistant. Put in the question box Can I speak to an agent and repeat until it passes you to a real person.
tobiasd4
Mentor7 months agoNot easy, ebay have suspended this at the moment.
Explain issue here, we will try to help.