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My order payment isn't going through.
Summary: natartsi0 is experiencing difficulties making a payment on eBay using a Lloyds Bank Visa card. Despite following instructions and verifying card details, the transaction fails with an error suggesting rechecking payment details or using another method. tommystrezures and papso22 engage in troubleshooting, suggesting possible issues with card verification or expiry, while tressygirl notes some purchases might require a credit card instead of a debit card. natartsi0 clarifies that the card works on other platforms and is valid until 2031 but still encounters issues only on eBay.
My order payment isn't going through.
I am unable to pay for my order using a bank card. I followed all the instructions and entered the details correctly—I even updated them. However, when I try to pay by card and complete the purchase, a message appears: "Please check your payment details or use a different payment method." I want to pay by card, but nothing seems to work. I consulted the eBay Help section and followed the recommendations, yet I still cannot pay by card; I keep seeing the same message: "Please check your payment details or use a different payment method." When I attempt to pay with a bank card, a red box pops up at the top saying, "Please check your payment card details or use a different payment method," and the payment fails. What is the reason for this? I followed all the instructions and even deleted and re-entered my bank card details. Because of this issue, I already abandoned one eBay order and made the purchase on another platform instead. I wouldn't want to give up on eBay entirely, but if the problem persists, I will have to look for other marketplaces. Thank you. Best regards , Natalia.
tressygirl
Mentor1 month agoWhat are you trying to buy, as some purchases require a credit card to be used for payment.
This is, for any bladed item, and the range is huge, including items you would not immediately think of as ' bladed', for example, a cake slice or nail clippers.
Cards also need to have 6 months validity.
@natartsi0
natartsi0
OP1 month agoI tried to buy cat litter. The payment didn't go through, even though payments for orders on other platforms work fine. My bank card is valid until 2031.
tommystrezures
Mentor1 month agoWithout giving any confidential info away what type of card and what bank?
natartsi0
OP1 month agoLloyds Bank
natartsi0
OP1 month agoLloyds Bank Visa card
tommystrezures
Mentor1 month agoThen there shouldn't be a problem, i presume a debit card, some of the online banks have problems but Lloyds are classed as one of the big 6 so to speak, the only other thing I can think of its not a new card that hasn't been verified by pin?
natartsi0
OP1 month agoI thought there wouldn't be any issues either. The bank blocked the payment for a short while (I couldn't complete a purchase on one site) but then lifted the block. Everything is fine on other sites—payments go through (like on Amazon)—but there's a problem with eBay; I can't pay with my bank card... The payment just won't go through. No, it's the same card, and the PIN hasn't changed.
papso22
Mentor1 month agoWhat is the expiry date?
natartsi0
OP1 month agoThe bank card is valid until 2031.