Locked
Discussion interactions are currently paused.
My listing has been incorrectly restricted under the Charity Listings Policy
Summary: csersand reported that their item listing has been improperly restricted under the Charity Listings Policy. They clarified that the listing is not related to any charity and highlighted that they cannot resolve or edit the listing due to disabled options. They requested for a manual unlock or removal of the incorrect charity flag since no policy violation has been recorded on their account.
Hello, my listing has been incorrectly restricted under the Charity Listings Policy.
Item number: 134933180264
Reference ID: 2-106424245992
I am not advertising this item on behalf of a charity and I am not offering to donate any proceeds to charity.
The listing is completely locked. When I select “Resolve”, the “Start appeal”, “End listing” and “Revise listing” buttons are all disabled. I also cannot edit the listing through Seller Hub.
Please manually unlock the listing so that I can revise it, or end the restricted listing and remove the incorrect Charity Policy flag.
The notice states that no policy violation has been recorded on my account.
john1297576
Mentor1 week agoOnce removed it cannot be brought back or edited and will stay in your inactive items for I think 60 days.
i cannot see the listing so cannot suggest what the problem is but no doubt down to Stupid AI reading something into your wording that is not there.
You could try listing again, but same problem could arise.
I had something similar recently which was something to do with the way money went to charity, but if there is no question of charity being involved, then does not make sense.
If you could show title and your wording it might be possible to identify the problem.
It has been known for parts of two words making a word which causes the problem.