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My funds have been put on hold with no explanation
My funds have been put on hold with no explanation from ebay other than message saying could take up to 2 days to check account. It's now been nearly 30
Anyone had similar?
1 comment
tressygirl
Mentor4 months agoYep, many experience the same with intermittent hold on funds, usually for some security reason.
If you have returned to selling after a little break a sudden show of selling raises red flags to eBay as it could be a sign of the account being hijacked. eBay then like to see items tracking showing items safely delivered, and holds can take on 2 days , 30 days or longer.
You could contact CS and ask if any forms of verification are needed to release your funds, but I strongly suggest contacting CS first thing when lines open for live agents at 8 a.m. on weekdays, as there's more chance of Dublin answering. They have full access to your account and hopefully can provide the information you need.
Use this link, below
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends
Automated assistants are available outside these hours.
@sam231098