My cell phone IMEI is blocked. | Member To Member Support

lusi_5080 · 2026-05-07T06:29:33.366000Z

I made a purchase on February 12th, item number 287137999152. I've been in contact with the seller for over a week to resolve this situation, and in our conversations, he admitted that the phone was blocked by an internet provider. He didn't mention this in the product description and said the provider blocked it by mistake and that he would resolve the problem, but I still don't have internet access. This is absurd, as I paid for a new phone and now I can't use it. I'm trying to contact eBay to check if I'm entitled to buyer protection. I ask eBay support to review my conversations with this seller and verify if he was dishonest about the sale!

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My cell phone IMEI is blocked. | Member To Member Support | eBay UK