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My buyer has paid but we didn’t exchange the code when she collected the item
My buyer has paid but we didn’t exchange the code when she collected the item. I have asked her to find the code in her emails and send it to me so the funds are released, but she hasn’t done so yet. I’ve tried the chat bot for advice but it wasn’t any use. Any ideas on how I can proceed from here please?
2 comments
tobiasd4
Mentor3 months agoWithout the code, you have to wait 14 pays to get paid.
You shouldn't have let item go without code, you don't have any proof buyer collected item.
isogaba_0
OP3 months agohave exchanged. EBay has changed since I last used it, so I wasn’t
expecting to have to exchange a code. She didn’t mention it and I didn’t
know about it. Never mind - I’ve learnt now. She’s left good feedback
about the item and isn’t trying to trick me, but she isn’t in a hurry to
check her emails and find the code!
Thank you for the help. Good to know about the 14 days. 😊