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My Account Is Suspended, I need To Contact EBay ASAP, How can I contact them?
Summary: iloveplush2013 shared their difficulties in registering an eBay UK account and experiencing issues with the verification code timing out, leading to account suspension. They expressed difficulty in contacting live customer service for assistance. tressygirl suggested using specific text prompts to access a live agent or trying the eBay app, while fargvs noted that being in Canada might be causing complications with UK-based account requirements and advised trying through Canadian customer support or using a Canadian account for UK purchases.
I had some problems with registering an accouant with EBay UK to purchase an item. I had issues trying to register and log in. And when I requested a one-time code to verify my identity, the sign-in time would expire before I got the code. I requested it a few times, and then I got a message from EBay (UK) that my account was suspended. I have tried multiple times to contact them, but all I get is EBay so, and I need to talk to someone live. Can someone help me get in touch with them? I am in much need of hrlp
fargvs
Mentor1 month agoTo add --- UK accounts are Resident orientated with UK based banking and Address requirements --- probably why the account registration was unsuccessful?.
Continue through your Canadian account to make the UK purchase.
fargvs
Mentor1 month agoYou are in Canada and should best direct the issue through the Canadian CS or seek advice from the .ca Community.
tressygirl
Mentor1 month agoContacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@iloveplush2013