My account is restricted, but I never received a message on how to remove it. Any ideas? | Member To Member Support

lirichardso-37 · 2026-01-15T21:39:39.092000Z

Hello everyone, would really appreciate any solution anyone has on this. My account has been restricted, but I never received a message on why and how to remove it. I've tried everything I can think of to address it - reset my passwork, checked for any unpaid sums, filled in any missing profile information - nothing seems to do it. Obvious the AI customer service can't help - it can only do things that are in FAQs anyway. I've attached an image of the error code below in case that's any use. Anyone have any ideas.

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My account is restricted, but I never received a message on how to remove it. Any ideas? | Member To Member Support | eBay UK