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My account is restricted
Summary: niv_cl is experiencing issues with a restricted account, preventing them from contacting a seller. They have not received any instructions for restoring access and are frustrated with being repeatedly directed to non-existent messages by an AI chatbot. They are seeking assistance from a real person to resolve the issue.
Hello,
I was trying to buy an item, but suddenly discovered that my account had been restricted. I can't even send a message to the seller of the item I received today.
Everywhere I look, I'm told that the instructions for restoring access have been sent to my messages, but there isn't any message about this in my inbox. The AI chatbot keeps directing me to those same nonexistent messages.
I'd really appreciate it if someone could look into this and respond, as I need help from a real person, not AI.
Thank you!
tobiasd4
Mentor3 weeks agoThis is UK site.
You need to log out and back into ebay.com to contact CS.