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My account is not allowing me to sell an item
It says to check messages - I’ve deleted my messages. What do I do now?
sherry92
Posted Jul 19, 2026 at 2:08 AM · Edited Jul 19, 2026 at 2:08 AM·Last reply Jul 19, 2026 at 8:09 AM
3 comments
tommystrezures
MentorJul 19, 2026 at 8:09 AMIF you have deleted the messages from ebay inbox check the deleted folder further down, it may be there?
papso22
MentorJul 19, 2026 at 4:50 AMAny item or one particular item?
tressygirl
MentorJul 19, 2026 at 3:26 AMYou may be prevented from listing an item, because you have not fully or correctly registered with eBay's Managed Payments.
You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.
Once this is completed, you will be able to list items for sale, and receive payouts from those sales.
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
Contact them this way.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
@sherry92