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Missing "Postage Policy" means I can't list items
Summary: southsea1984 is experiencing issues listing items due to the absence of a "Postage Policy" on the platform. They posted about their inability to proceed with item listings, seeking assistance or solutions to resolve this missing policy problem.
Hi
Yesterday I had a nightmare with an oversized parcel and tried to edit my "business policies" for postage (which I didn't even know I had) although that didn't work. In the end I was able to list my item by pretending it was something else in the categories, which allowed me to select oversized postage.
But now I am listing a standard item which I want to sell using the simple delivery system but I am getting this message.
"Looks like something is missing or invalid. Please fix any issues and try again.
Postage policy"
I then deleted all my postage policies hoping that would help, but it made no difference. When I go the postage section of my draft listing it says this:
"Delivery details
If you wish to offer either flat or calculated postage, then you must select at least one domestic postage service, other than or in addition to Collection in person.
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I am able to select my simple delivery package size, and it says simple delivery overrides everything but clearly it doesn't!
Someone had a similar problem earlier this year, that was resolved, but I don't know how:
Any help gratefully received.
