Missing parcel that was sold | Member To Member Support

shaznic25 · 2025-12-22T22:02:46.880000Z

I’ve recently sold an item, buyer paid for 48hr tracked, item was posted to buyer using this postage & tracking number provided, the buyer hasn’t received this item & filed a “did not receive item” to which eBay automatically refunded the buyer. I now am out of pocket & have no idea where my item is, who do I complain to? The postage carrier which was Royal Mail?

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Missing parcel that was sold | Member To Member Support | eBay UK