Missing item after 30 days I can't report it or leave a negative feedbavk
Summary: kriszta763 expressed frustration about an incomplete delivery from April 2026, where only half the items arrived and attempts to resolve it with the seller failed. They are unable to report the issue on eBay due to the expired 30-day period and are unable to leave negative feedback. tommystrezures suggested that since the reporting period has passed, kriszta763 could try seeking assistance from their payment provider.
30 day missing item period expired, but only half of the itmes had arrived
Order placedin April 2026, only half of the itemes arrived about 3 weeks later. I contacted the seller, they said they would 'look into it', then said they would post the isding items which never arrived. The 30 day reporting period expired, and I cant leave a negative feedback either. Messaged them several times asking for a refund, nothing... I would like alert ebay, and protect other buyers from going through a similar process. I cant find a way to contact ebay, feeling frustrated with this. Please afvise, what can I do? Thankd
papso22
Mentor1 month agoNever let a seller string you out beyond the 30 day money back guarantee period.
tommystrezures
Mentor1 month agoThere isn't a lot you can do if you have gone past the 30 day time frame on the eBay MBG. You should have on day 29 opened an item not received then you would have been supported.
You could try your payment provider they may be able to assist.