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Missing Deliveries
I recently listed 14 silver crown coins for sale 7 x 1935 and 7 x 1937 I had several would be buyers ask if there was a lower price for buying more than one. I replied to all these enquiries, Then I get a msg, a buyer has purchased all 14 coins at the full asking price, Thinking about it later maybe I should have been a bit more cautious. However I sent the coins on RM tracked and signed for and they were delivered a couple of days later I then got a not received notification. Yesterday Ebay refunded this buyer £350 Trying to get to speak to a real person at Ebay is nigh on impossible. This whole transaction smells of scam Has anybodyhere had any such experiences?
1 comment
tressygirl
Mentor6 months agoSomething obviously is not right here and needs investigation by those who have access to your account and cases, and that's Customer Services.
I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering. Try them now, only speak to Dublin, it's a Call Back so you'll hear if it's ' Ireland calling ! '
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5190
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
@kate_nunn