Mis leading product purchase | Member To Member Support

franhop43 · 2026-05-30T11:21:55.520000Z

I purchased a Hoover Junior vacuum cleaner, which the seller stated that it had been Pat Tested, when I tried to use it the device was not picking up. Upon closer inspection I discovered that the motor section was congested with packed fluff and dust. ( see photo) as were the associated chambers to the dust bag.Cleary this machine had never been tested and was a fire risk for a potential user. Having contacted the supplier and sent supportive photos, they offered a refund, I replied that to return it would be difficult for me, also I have reservation of them selling it on to some other wary customer.I have tried to bring this to the attention of E- Bay who do not seem to become involved.Please can anyone advise me to progress this complaint. #

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