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MC011 Restriction
Hi,
I got this restriction recently - once my sales started to go up.
Ebay asked me invoices of stock purchase orders, proof of every delivery - it took me hours to go through all that as I had 350+ orders done. However I provided everything and more, cooperated as much as possible but it's really starting to get on my nerves!
Especially customer service attitude towards me, hanging up my calls when I ask simple questions.
Promising to call back and don't! It's ridiculous attitude to someone in such situation.
Someone made a mistake at the beginning with this decision and others instead of investigating it - just goes with it further.
Have 99.6 Rating on account with 250+ reviews - Top Seller
Having my money on hold too.
Disgrace to ebay for treating their sellers this way.
john1297576
Mentor8 months agoThis is what happens when ebay identifies an Unregistered Business Seller, you should register correctly and provide better protection for your buyers.
They may also have picked up the strange numbers on your star ratings, with a difference of 20 between the two top ratings and bottom two.
plpmr
Mentor8 months agoalso OP is using the eBay logo, implying they are connected.
productsarereadytouse
OP8 months agoWhat it has to do with anything?
Do you think I wanted someone to think that I am selling behalf of the ebay? Just an image with a ebay logo as I am selling on ebay lol
productsarereadytouse
OP8 months agoHi John,
After I got restricted - ebay sent me a message to register as business account in the next 30 days to avoid selling restriction.
Tried couple of times to do so, but system didn't let me - so I waited a little bit just in case the whole incident get's appealed.
So then I got the same message just with that I have 14 days left.
Then I started to take it more serious and asked the customer service help to upgrade my account.
Done that multiple times - no one can't help me there, asked for higher seller support - ignore!
Last time got told that I will be called back shortly after ( never did ).
Don't know what you mean by the rating numbers.
But I always went out of my way for the customer protection and satisfaction.