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Marking item sent not using Simple Delivery
Ahh Simple Delivery - the abortion of a system designed to make life hard. I had an item that finally sold but was listed way before this Simple Delivery nonsense. I did NOT opt into Simple Delivery yet ebay thinks it can start adding fees. Anyway it selected Evri - who I will never use again, so printed the Royal Mail label and then tried to mark the item as dispatched and to add the tracking number....put simply - I cannot find how to. So although the item has been shipped the idiot ebay system is telling me dispatch is over due. Added that to be derated for slow dispatch on other items (they weren't they were dispatched within a day of orders but Royal Mail delivered them outside the 48 hours) this is adding up to my now listing all new items with people like Vinted and Facebook marketplace.
punkieys17
OP11 months ago**peaseblossom**
Mentor11 months agoOpen the original label and that will mark the item as dispatched. It will still be unused and the cost automatically refunded to the buyer in 30 days.
You can opt out of using Evri here:
https://www.ebay.co.uk/ship/prf
@punkieys17
tressygirl
Mentor11 months agoSimple Delivery is now mandatory for all Private sellers, there is no opt in , or out.
Add your new tracking details as shown below, preferably using a laptop / PC and try Chrome that works well.
@punkieys17