I returned an item today, DPD acknowledged reciept, but EBAY have it listed as Royal Mail being the carrier and havent acknowledged that ive even posted it, even though they sent me the DPD label. What to do ?

To be honest the eBay AI is about as much use as a chocolate teapot, I am sure it actually stands for Actual Idiot. Generally just message the seller who you are returning too the tracking details and also below I attach the link to get you a call back from eBay, they may update their internal systems with the new tracking if a return. Is the return linked to a case you have open? https://www.ebay.co.uk/help/eua?id=5190

Man its hard to get real help on ebay isnt it ! That ai assistant couldnt be any less helpful. | Member To Member Support

Discussions

Man its hard to get real help on ebay isnt it ! That ai assistant couldnt be any less helpful. | Member To Member Support | eBay UK