Lying Buyers get refunded | Member To Member Support

daveeeb93 · 2026-06-06T18:35:24.709000Z

I sold a couple pokemon cards the other day. It was delivered through eBay simple delivery, everything was tracked on the order. Evri confirmed delivery with a photo and GPS verified tracking. I then get a message from the buyer saying he’s not received the item, it’s his nans house he’s out the country. She’s checked everywhere, there’s a block of flats opposite that usually end up getting their parcels so that might have happened he says. I point out all of Evri’s proof of delivery. And the fact that the photo of the door matches the google street view image of his door and also has the number clearly there. There is also no block of flats in sight. He’s clearly lying. So the case goes to eBay to sort out, and they end up giving him a refund!!! They take the money out of my balance and say buyers must provide tracking information. The tracking information is linked to the order??? It’s literally on the order on the app as it was through eBay simple delivery. How can eBay staff be so incompetent? All you have to do is click on the tracking number and it takes you to Evri’s website with all the proof that it was delivered! I can’t stand people who try to abuse the system and get free stuff at the expense of the sellers! I have appealed the outcome, let’s hope they use their brain and give my money back whilst also removing this muppet from eBay.

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Lying Buyers get refunded | Member To Member Support | eBay UK