Lost item has now been delivered but refund already given | Member To Member Support

sarahscarer · 2026-06-17T14:18:55.510657Z

Hi, I sold a pair of trainers in April worth £45. Dispatched using a locker (which didn't give me a receipt) but item never arrived. The seller really wanted them so waited patiently for 3 weeks while I tried to deal with Royal Mail. They told me that I couldn't claim as I had no proof of posting. So I refunded the buyer in full. Now suddenly this week they have been delivered out of the blue! Not sure where they've been. Buyer is over the moon that she has her trainers. How do I send her an invoice for the shoes considering the listing has been refunded and the case closed?Any help appreciated. Thank you!

Discussions

Lost item has now been delivered but refund already given | Member To Member Support | eBay UK