Lost Delivery to Click and Collect | Member To Member Support

inarcardia · 2026-06-24T10:58:59.036259Z

Hi I have visited the click and collect store to collect my item. Now after several days, they say they do not have the item. They do remember that the item arrived as per tracking and they can describe the LP size parcel, with ‘fragile’ written on the outside. The store have told me they will have to question staff and/or do a security investigation. I am none the wiser because of this. The outcome is uncertain whether or not the store proceed with an internal investigation?How do I provide eBay with this information at this stage?Order number:04-14780-46795Order date:6/14/26 12:04 PMItem no:306725327107

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Lost Delivery to Click and Collect | Member To Member Support | eBay UK