Lost case

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So seller sent my item to wrong address postcode but ebay closed the case with him winning thats when i noticed wrong delivery address but now all.im getting is case closed cant get anywhere this is a month supply of cat food I cant replace cant even appeal just says case closed any help please

briscoef0_1p5fa

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Posted 10 months ago·Last reply 10 months ago

2 comments

*vyolla*

Mentor10 months ago

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For a seller to win an item not received claim they need to have a tracking number showing delivery to the address in the order details.

Was the wrong address (perhaps an old one) showing as the delivery address?

briscoef0_1p5fa

OP10 months ago

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No im RM12 and seller sent to totally different address in hornchurch where
I am Rm11 I lived here 30yrs so not an old address seller also changed from
evri delivery 22ns sep to fed ex delivered 19th I brought this at 10pm on
18th so he was a bit dodgy as changed delivery company when I asked where
my item was