Loss of half of refund | Member To Member Support

mariem1859 · 2025-12-10T21:58:23.604000Z

I recently bought 2 itemsI picked them up personally. Wtapped them xarefully a delivered to the person i had bought the big on as a gift. It didnt connect and was unuseable. I immediately informed i wanted a refund. 2 days later in agreement with the seller i returned them personally carefully wrapped and in the same condition i bought them. He received them off me and stood them in his hallway. 5 days later seller sent pictures of items with scrapes and dents all over them accysing me of damaging them ebay decided i was entitled to half my money back. That lost me 47.50. I cant find who i can take issue with. No one asked my opinion but i am being punished for something i havent done. What can i do. To say i am upset is an understatement

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Loss of half of refund | Member To Member Support | eBay UK