login issues and customer support contact issues | Member To Member Support

4shary · 2025-12-25T01:46:41.476000Z

eBay website for 2 factor confirmation1- sends a text message with a code, I enter the code, 2- sends another code via email, I enter the code3- sends another code via text message, I enter the code and again access Want to raise technical problem about this, there is no place to do it. All the automated questions are on other topics, these people don't even think that something may be wrong with their service. So click on contact it goes to AI chat, with very limited question - answers. I ask for an agent to contact me. It says 2 minutes. I wait about 5 to 10 minutes, then receive an email with code to verify my email. Not saying where to enter it.I enter the code on the chat form with the AI , AI doesn't understand and goes into circular mode.After 10 minutes, I receive an email saying they tried to contact weren't able to reach me - and ask me to go to my account check my phone number if it is correct! What rubbish!They make millions and millions out of this service, but don't properly staff or provide solutions, to at least raise complaint or feedback on their service. It is making it extremely difficult to go on using eBay.

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