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Listing traffic history no longer works!
Summary: 3rdtimelucky64 reported that the traffic history listing feature is no longer functioning. kat@ebay seems to acknowledge the issue but hasn't provided any further information or solutions in their response.
I frequently check my items’ Traffic History by clicking on the number of views whilst in Seller Hub. This no longer works (or very, very occasionally). The screen comes up but no ‘graph’, the cursor just spins and spins and spins…..
I think I’ve done all the obvious things…. Logging out and back in again, clearing History & Website Data etc, all to no avail. Is this yet another example of eBay tweaking something to ‘improve’ things but actually making things worse?
PS - this is on the WEBSITE , not the App. (That stopped working properly a couple of ‘updates’ ago).
kat@ebay
Hi @3rdtimelucky64 ,
Thank you for your post.
A ticket has been opened with our tech team for this and they are currently investigating to have it resolved as soon as possible. Once they provide a further update on the fix we will post back.
Thank you,
Kat