Let down by eBay Global Shipping | Member To Member Support

little.angel · 2026-05-28T17:41:31.319000Z

Hi alljust wondering if this is normal and if anyone else has had this issue. I sent an item using eBay Global Shipping and the tracking shows it got to the other side of the water but then got lost. My buyer obviously started a claim but eBay gave them a full refund from my balance??? I thought the whole point was that eBay deals with it all? Any ideas how I can claim this back as a seller. I’ve appealed the decision and given photos of the transactions and tracking but they still uphold their decision? 😡

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Let down by eBay Global Shipping | Member To Member Support | eBay UK