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Hi, I have been charged twice for making a label. I would like one of the payments back as I am a first time seller and I did not understand that I didn’t have to create another label. Thank you

jb_a777

93 View listings

Posted 7 months ago·Last reply 7 months ago

1 comment

*vyolla*

Mentor7 months ago

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How did you manage to pay twice for a DPD label?

Your buyer pays for the label.

If you don't use the Simple Delivery label provided, you or your buyer will be refunded, depending on who paid for postage.

If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days