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KNIFE POLICY
Summary: teetool expressed frustration after their listing for a woodworking tool was withdrawn by eBay due to the knife policy, despite similar items being listed. They had an unhelpful experience with customer service. tommystrezures suggested using eBay’s age verification service with UPS, while tressygirl advised reading eBay's rules for selling bladed items for more information.
I have listed a Spoke shave (Spokeshave) a woodworking tool it has been withdrawn by ebay on knife policy how do I get this reinstated please, as there are numerous spokeshaves for sale on eBay! I have tried speaking to an agent who didn't know, put me on hold for 6 minutes came back without an answer put me on hold for a further 6 minutes then told me his team leader said go to appeal , when I asked to speak to the team leader he put me on hold for a further 9 minutes when I gave up. They then phoned and I picked it up after 1 ring and they rung off!!!! Great service !!!
Teetool
tressygirl
Mentor2 weeks agoHave a read of the rules for selling bladed items on eBay here:
https://www.ebay.co.uk/sellercentre/selling/how-to-sell/bladed-items
@teetool
tommystrezures
Mentor2 weeks agoYou need to put an age verification service with the listing. The only one eBay offer is UPS. Its towards the bottom of the postage options under the heading age verification.