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I've been charge postage while using Ebay simple deliveries.
Hi, I'm trying to work out why I was charge postage when I was using simple deliveries.
Has anyone else experienced this.
I clicked as normal for a postage label but somehow ended up being charged £3.99.
What did I do wrong?
Cheers Paul
6 comments
papso22
Mentor1 week agoIf it was simple delivery with buyer pays, you will not have been charged for the label if you simply accessed the label ebay sent you.
pajo4045
OP1 week ago · EditedI must have created my own label.
I'm just unsure how I would have done that?
Is it possible to create another label if the buyer has paid for one ?
papso22
Mentor1 week agoNo you can't create another label. The buyer will get a refund from ebay for the label they paid for.
pajo4045
OP1 week agoDo you think I could get a refund ?
john1297576
Mentor1 week agoNot if you used the label! If you didn’t use it then it can be cancelled for a refund.
pajo4045
OP1 week agoAh, I've used it Doh.
Thanks for your help John 👍