Locked
Discussion interactions are currently paused.
Items for sale descriptions
Summary: hiney50 observed that some sellers are using AI-generated descriptions for their items but aren't reviewing them, leading to inaccuracies where defects visible in photos are not disclosed. They noted that one seller didn't respond to their message pointing out the issue, while another only replied with an apology. hiney50 expressed concern that this practice might result in more returns in the future if sellers don't verify descriptions before listing.
I have seen 3 items recently that have used AI for their descriptions but the Sellers don't seem to have read the descriptions afterwards before they list the items. The items do have defects as seen on the Photos but these were not mentioned and the descriptions stated 'perfect condition'. It was probably only due to me looking at the photos in detail and that I have had the same models in the past that I became aware of the defects. I sent 2 of the sellers messages pointing out the issues, one didn't reply and one sent back 'sorry'. This is going to cause a lot more returns in the future if sellers are not diligent in checking the descriptions before listing the item.
tobiasd4
Mentor3 weeks agoSellers are responsible for their own listings and description.
So if item is not as described, they will soon learn to check listings when buyers return items.