Items collected, code entered but still being told to dispatch | Member To Member Support

donnamh83 · 2025-10-05T19:55:34.571000Z

Hiive had 3 separate orders (containing multiple items) collected by a local buyer. 6 digit collection codes was entered for each order.however they all remain in my “POST NOW” section. How do I get these items to move out of my post now section? It’s strange, the banner at the top of the items states “dispatched - courier scan 28 sep” but if I click on that banner, it states “collected on 29 sep”if it’s tracked as collected why is it still in my post now section?

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Items collected, code entered but still being told to dispatch | Member To Member Support | eBay UK