Item status not changing to delivered

Locked

Discussion interactions are currently paused.

How can I get the funds if I used another service not the eBay provided label. Buyer confirmed that they received the order

awesomeasima

163 View listings

Posted 10 months ago·Last reply 10 months ago

1 comment

tressygirl

Mentor10 months ago

View listings

Your payout may be delayed for a minimum of 14 days, but worth adding your new tracking manually as below. Use a laptop / PC for this, and Chrome works well with eBay.

Go to "Orders Paid & Dispatched"
Click on "View order details"
Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
Click on the "Add tracking" option
A box will come up with the current tracking number . Delete that and replace it with your tracking.

@awesomeasima