Item shipped to local collection point

Question

Hi Guys. I had an item shipped to my local collection point Argos. The item has been delivered there but I have no ready for collection email from Ebay with a barrcode for argos to scan. The seller says he has done everything he needs to do but when I look at the purchase history on ebay it says the order is being prepared anyone got any ideas please

tressygirl · Accepted Answer

Have you received a message that your item is in store ready for pick up?   Then, if the collection code doesn't come through soon,  you have 7 days to pick your item up after being notified it's in store, look in your emails,  even Spam,  your order details and eBay messages.  If it's not there contact Customer Services for this all important code.   I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more...