Item sent to our address - but it’s not for us!

Question

We have received a couple of items to our address incorrectly. The first couple of times we intercepted the delivery person and they took it back for us but we’ve now had a third. Other than sending the item back to the sender (at our own cost), is there any way we can identify either the buyer and get them to correct their address?

jckl1957 · Accepted Answer

Are they always addressed to the same person? Could they be returns? Some overseas sellers use randomly chosen UK addresses as their return address rather than paying for a label to return an item overseas. You won't be able to identify a buyer - you could ask neighbours if the person they are addressed to has any connection to your address, otherwise, I would advise to simply carry on returning to the delivery person.