Item returned via EVRI | Member To Member Support

consort178 · 2026-05-12T14:03:41.963000Z

Hi, eBay item number:277912417628 sold and was shipped using Ebay simple delivery and EVRI.The tracking number is H05QTA0227343097 and it was dropped at courier drop off on May 3rd.Yesterday it was delivered back to me with no reason why, and not instructed to do so by the buyer (who was still waiting to receive it)According to the tracking, a return label was produced on the 5th, and a return generated on the 8th?I have tried contacting EVRI a few times, and via the automated service I just get advised its been delivered, which I guess is true in a way, but when I try to go via the phone service I just get a message there is a “technical issue” and to try later – been trying this a few times.Can you advise what I do now as if I try and resend it would be at my expense and outside of Ebay, so not sure what my options are.Thanks,Andy

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Item returned via EVRI | Member To Member Support | eBay UK