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Item Purchased Now Defective
Hi All
The item I purchased 3 months ago is now not working - I have emailed the Seller 3 times but no response - how do I get a call back from Ebay to help resolve this - I have tried the contact us option but I just keep getting told to contact the Seller. I need to speak to a Customer Service Advisor not AI.
Thanks.
1 comment
**peaseblossom**
Mentor1 month agoI'm afraid eBay won't help. They never budge from their 30 day deadline for claims. If it's under 120 days contact your payment provider and ask about a refund or chargeback.