Item posted to wrong address and subsequently stolen | Member To Member Support

gamccu64 · 2025-10-23T08:38:13.077000Z

I sold an item and posted via royal mail.Unfortunately by mistake I used a previous QR code and the parcel went to the address I'd sold an item to the previous week.I only found out when I tracked the delivery and saw the photo of the parcel left in a safe place behind a wheelie bin at the wrong address.I contacted both parties, the buyer hasn't replied and the wrong recipient says that the parcel was not being his wheelie bin and must have been stolen.. Where do I go from here

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Item posted to wrong address and subsequently stolen | Member To Member Support | eBay UK