Item not as described short-term right to reject Consumer Rights Act refund

Question

A watch arrived 14 Jan. I reported a fault with the watch on 2 Feb; the seller sent a replacement watch after I returned the original. The replacement watch developed an identical fault by 30 April.I live in England and want to reject the goods and request a full refund under the Consumer Rights Act 2015 because the seller's replacement failed to bring the goods into conformity. However, when I try to initiate a...

papso22 · Accepted Answer

Ebay and PayPal provide buyer protection that is separate from your consumer rights.  They offer an easy way for you to enforce those rights but only within a specified time frame.    After that time you have to pursue your rights directly with the seller, just as you would if there was no buyer protection.    If within the 30 day period we always recommend getting a refund and buying again, rather than  a replacement.