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Item not as described
Hi. I ordered a pair of navy size 6 women's chelsea boots. Received today. Boots as shown in photos but they are enormous, definitely not women's size 6, but more a men's size 6 and actually look like men's boots in reality. Returns are not accepted. Contacted seller and she told me to resell them. There are definitely men's boots so are wrongly advertised. What do I do please?
4 comments
epidaurussun
OP10 months agoThanks, will try this
**peaseblossom**
Mentor10 months agoStart a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Item doesn't match description". Do not use "Doesn't fit", the seller can refuse that. Escalate it to eBay after 3 complete working days.
epidaurussun
OP10 months agoThanks, will try this too
plpmr
Mentor10 months agoopen a not as described case -
https://resolutioncentre.ebay.co.uk/