Item not arrived. cannot appeal. What to do next? | Member To Member Support

mickledore0 · 2025-10-21T14:03:56.001000Z

I sold an item. Posted with Evri. Reached delivery depot and sat there a week. Buyer started a claim. Item suddenly shown as delivered a week earlier. Case closed. Item still not arrived. Ebay won't let me do anything. They say case is closed and cannot be appealed. Stupid robot is going round in circles.What can be done?

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Item not arrived. cannot appeal. What to do next? | Member To Member Support | eBay UK