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item not arrived
help !
ive placed an order for some blinds and they havent arrived , i couldnt log into my ebay account so i placed the order as a guest i received confirmation details and thought they was just going to arrive but didnt , ive emailed the company but no responce .
Any ideas ??
4 comments
john1297576
Mentor6 months agoYou only have an email from ebay confirming purchase, so if it does not arrive then you use link within the email, to open a not received case. You do not ineed to contact seller, especially as seller would not know you by your ebay ID.
In my opinion it is unwise to buy as a guest, as purchase does not show in your purchases and no feedback can be left.
thwa-77
OP6 months agoSent from my iPhone
papso22
Mentor6 months agoPut 'buying as a guest' into the help search box.
tressygirl
Mentor6 months agoThis explains the process for claiming a refund, when purchasing as a guest.....
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=12&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest&docId=HELP1151
@thwa-77