Item lost but ebay refused to help | Member To Member Support

aamirafridi97 · 2026-05-27T12:50:41.831000Z

I ordered an item on eBay, and it was marked as delivered. I contacted Yodel, and they sent me a delivery photo, but it was clearly the wrong door and not my address. I informed them that the photo does not match my property, but they told me to contact eBay instead. I then opened an appeal with eBay and explained the situation, but unfortunately, my appeal was rejected. At this point, I still have not received the item or any proper resolution. Can you please advise me on what I can do next?

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Item lost but ebay refused to help | Member To Member Support | eBay UK