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Item lost after ebay simple delivery issue
A few weeks ago one of my sales was impacted by the issue with simple delivery. Buyer tried to open a case, but after a few days of tracking saying the item would be returned to me, I refunded the buyer as nothing was updating and I didnt want the customer messed around. The item was never returned to me and reported as damaged by Evri. I believe ebay should refund me as it was caused by their technical issue, but I dont seem to be able to get anyway of doing this.
1 comment
john1297576
Mentor8 months agoBuyer should have opened a NOT RECEIVED CASE, then ebay would have stepped in.
Did they open a case or did you just refund? You can try to explain to ebay, but I doubt they will pay up now that you have refunded.