LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconItem ive soldAn item I've sold is showing a different name and address to the buyers name and address red7015222View listingsPosted 5 months ago·Last reply 5 months ago 7 commentsComment Newestpapso22Mentor5 months agoView listingsIf you explain where you are seeing the two different bits of information we can tell you why that is. Did you use simple delivery? red7015OP5 months agoView listingsThe buyers name is different to the name on the postage label papso22Mentor5 months agoView listingsThe 'buyer's name' where? Did ebay provide you with the postage label? red7015OP5 months agoView listingsWhen I sold the item the name of the buyer was shown but when I downloadedthe simple pay delivery label it was different name tressygirlMentor5 months agoView listingsHave you contacted the buyer to ask why this discrepancy, see what they say. Come back here and tell us, we might be able to suggest what to do next. @red7015 red7015OP5 months agoView listingsYes I've sorted the problem thanks tressygirlMentor5 months agoView listingsOh that's good news, please tell us how it was solved, it may help us to help others if they face a similar situation in the future, thank you. @red7015
papso22
Mentor5 months agoIf you explain where you are seeing the two different bits of information we can tell you why that is.
Did you use simple delivery?
red7015
OP5 months agopapso22
Mentor5 months agoThe 'buyer's name' where?
Did ebay provide you with the postage label?
red7015
OP5 months agothe simple pay delivery label it was different name
tressygirl
Mentor5 months agoHave you contacted the buyer to ask why this discrepancy, see what they say. Come back here and tell us, we might be able to suggest what to do next.
@red7015
red7015
OP5 months agotressygirl
Mentor5 months agoOh that's good news, please tell us how it was solved, it may help us to help others if they face a similar situation in the future, thank you.
@red7015