Item I sold returned due to underpaid postage | Member To Member Support

buyjamiesstuff · 2025-10-28T15:15:14.491000Z

I sold an item recently and paid for the postage via ebay. A while after posting the item I was messaged by the seller saying that they had recieved a note saying there was a delivery for them with underpaid postage. I opened a case with ebay to work it out and as they were happy with my proof of postage they closed the case. I have just had the item returned to me, as the buyer must not have paid the underpaid postage fee. I'm usure aa what to do now as the buyer has not received their item and I have been paid and have the item back, as a result of an issue which seems to have been caused by ebay or Royal Mail. For reference the item was very small and fit in a 15x10cm envelope, so it's not like the parcel that I sent was bigger or heavier than it should have been. Any suggestions would be welcome.

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Item I sold returned due to underpaid postage | Member To Member Support | eBay UK